Swimcloud accepts submission of complete and official meet results. This article outlines the types of files we accept, how to submit them, and key details about processing times.
If you find results missing from your profile it is likely that they have not been submitted to us by the coaches or meet officials. Please note: our database is not synced with USA Swimming’s SWIMS database, so results must be submitted directly to Swimcloud.
Results from Swimcloud Meet Manager
If your meet is run using Swimcloud Meet Manager, results are automatically submitted in real-time. No additional action is needed.
Results from Hy-Tek and other meet management software
Swimcloud also accepts files from various meet management platforms, but these must be submitted manually and some files may require additional processing. You can find a list of the accepted file types in the FAQ's below. The two ways to submit results are via email and a direct file upload.
- Email Submission- Anyone can submit results by email. This is an automated process. If the file matches a meet on our schedule and each of the participating teams is listed on the meet it can take just a few minutes.
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Direct File Upload - Coaches and administrators can upload result files directly to Swimcloud by:
- Going to the Files tab from the meet and selecting Upload File.
- Locating and selecting the results file your computer. Once the file is uploaded, click the three-dot Edit menu next to the file and select Import.
- Review the meet details and press Continue.
- Verify that the teams are accurate, correct any mis-matches and press Continue.
Frequently Asked Questions (FAQ)
1. Why are results are in SWIMS but not in Swimcloud?
Swimcloud does not sync with USA Swimming's SWIMS database in any way. Results must be submitted directly to Swimcloud for inclusion.
2. What file types should I submit?
Results files must contain results from ALL teams that participated in a meet. Single-team result files will not be accepted. We accept the following file types:
- Hy-Tek Meet Manager: Zipped .cl2 and .sd3 files
- Team Unify’s TouchPad: .sd3 files
- SwimTopia’s Meet Maestro: Zipped .sd3 files
- Lenex Meet Manager: .len files
- Splash’s Meet Manager: .xml files
3. What file types are NOT accepted?
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Incomplete results or files containing results from only one team
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PDF Files
- Meet Manager Backups
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Hy-Tek Meet Merge Files
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Result files created from Hy-Tek's Team Manager
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Screenshots (including from DeckPass App)
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HTML Files
4. Can I submit results from multiple teams in separate files?
No, results must include all teams from a meet in a single file. We cannot process individual team results separately.
5. I submitted results, but they haven’t appeared yet. What should I do?
If the file does not match an existing meet or contains mis-match between the file and the meet or teams it requires intervention by a member of our staff. This process can take anywhere from a few hours to days depending on the volume of results. During peak times Swimcloud prioritizes the processing of meet results from our partner associations.
7. My name appears incorrectly in the results. How can I fix it?
If there is a name mismatch or a duplicate profile, email us at results@swimcloud.com with links to both profiles, and we will merge them.
3. What is the fastest way to submit results?
If your meet was run using Swimcloud Meet Manager, results are automatically submitted in real-time. Otherwise, the fastest way to submit results is by uploading them directly to Swimcloud or using the “Export to Swimcloud” feature in Hy-Tek’s Meet Manager 7.0 or higher.