Swimcloud accepts official, complete meet results directly from teams, coaches, and meet officials.
Results are not automatically synced with USA Swimming’s SWIMS database. Meet results must be submitted to Swimcloud in an accepted file format to be published.
TL;DR: For multi-team meets, Swimcloud requires a complete results file. Results are not pulled from SWIMS and must be submitted directly to Swimcloud to be published.
✅ Accepted File Types
Result files must include all teams that participated in the meet.
Single-team result files are not accepted unless the meet was explicitly set up as an intrasquad.
Accepted file types include:
Hy-Tek Meet Manager: Zipped result file, standalone
.cl2or.sd3TeamUnify TouchPad:
.sd3-
SwimTopia Meet Maestro:
.hy3or.sd3Note: When submitting results from SwimTopia, the meet should be created on Swimcloud before uploading the results file. SwimTopia’s
.hy3file does not include enough meet metadata for Swimcloud to create the meet automatically.
Lenex:
.lenSplash:
.xml
❌ Files We Do Not Accept
Single-team or incomplete results
PDFs, screenshots, or HTML files
Backup or merge files
Exports from Hy-Tek Team Manager
How to Submit Results
1. Use Swimcloud Meet Manager (Recommended)
Meets run using Swimcloud Meet Manager are published automatically and updated in real time.
2. Upload Results from Another Meet Management System
This option is available to the meet administrator of a meet that has already been created on Swimcloud.
After the meet (or session) is complete:
-
Create a single, complete results file that includes all participating teams
For step-by-step instructions, see:
Create a Result File from Hy-Tek
-
Upload and process the file directly on the meet’s Files tab in Swimcloud
For step-by-step instructions, see:
Upload a Result File Directly to Your Meet on Swimcloud
3. Email Results to Swimcloud
Create a complete results file from your meet management software
Email the file to results@swimcloud.com
If the file matches a meet on our schedule and all participating teams are properly listed, results typically appear within a few minutes.
Files that do not match a scheduled meet or contain team mismatches may require manual review by Swimcloud staff or your Regional Administrator, and processing may take longer.
Frequently Asked Questions (FAQ)
Scenario 1: The results are showing in SWIMS but not on Swimcloud
Swimcloud does not sync with USA Swimming’s SWIMS database. Results must be submitted directly to Swimcloud to be published.
Solution: Submit a complete meet results file to Swimcloud using one of the supported submission methods.
Scenario 2: I tried uploading separate result files for each team
Swimcloud requires a single, complete results file that includes all participating teams for multi-team meets.
Solution: Ask the meet administrator to export and submit one complete results file.
Scenario 3: I submitted results, but they haven’t appeared yet
Results that do not match a scheduled meet or contain team mismatches may require manual review by Swimcloud staff or your Regional Administrator.
Solution: Confirm the meet exists on Swimcloud and that team names in the file match the teams listed on the meet page.
Scenario 4: My name appears incorrectly in the results
This usually means there are duplicate or mismatched athlete profiles in Swimcloud.
Solution: Email support@swimcloud.com with links to both profiles, and Swimcloud staff will merge them.
Scenario 5: I’m not sure who should submit the results
For meets created on Swimcloud, only the meet administrator can upload and process results directly on the meet.
Solution: Coordinate with the meet administrator or submit the complete results file to results@swimcloud.com.
Scenario 6: I’m still stuck or not sure what went wrong
Some result files require additional review due to meet setup issues, team mismatches, or file formatting differences between meet management systems.
Solution: Email results@swimcloud.com or support@swimcloud.com with a link to the meet and the results file attached, and Swimcloud staff or your Regional Admin